Reporting bugs/glitches help us identify and fix them and thus improves the gaming experience for everyone. Therefore we appreciate your time and effort in doing so.
Before reaching out to us:
- Please make sure your game is up to date
- Go through the Gameplay and Tech issues sections. Maybe the solution is already waiting for you there
- If the bug/glitch is still not listed, then you can contact us either on Discord under #bug-reports, Steam Community, or our Support. While doing so, it would be of great help if you could also share your PC specifications as well as your player.log file found under C:\Users\<YOUR USER NAME>\AppData\LocalLow\Neverjam Studio\SpiderHeckApp\.