Steps to send the crash logs
- Navigate to the install directory of Mr. Shifty
- Zip all crash dump folders
- Send an Email containing the crash dumps to support@teamshifty.com
How to get to the install directory
Left-click Library Tab to get to your games list > Find and Right Click Mr. Shifty > Left click Properties > Left-click the local files tab > click browse local files button
Now that you're in this folder, if you see any folders that are named a Date such as "2018-01-02_172200" then you know that the game has auto-generated crash folders. If you don't see any then the game hasn't created any, and either it's some other issue causing the crash or it just wasn't created.
How to Zip a folder
Press and hold (or right-click) the file or folder, select (or point to) Send to, and then select Compressed (zipped) folder. A new zipped folder with the same name is created in the same location.
Email Template
Subject: Mr. Shifty Crash Dumps
Body: Attach all Zipped Crash Folders, if you know what level it crashed on in that specific crash and which screen/ what triggered it to your knowledge please include that in as much detail as you can.