We encourage playing safe and fair as it ensures an enjoyable gaming environment for everyone. Violating the principles of fair play might result in disciplinary measures against your account.
We reserve the right to apply such measures against accounts that:
- Use third-party software that affects processes in the game
- Install modified builds from unofficial sources
- Purchase in-game currency from sources other than the official in-game store
- Steal other players' accounts
- Exploit in-game bugs to progress faster and circumvent game rules
- Use it for commercial purposes (advertising, spamming, selling in-game currency or resources, etc.), including for providing false personal information
- Disclose a password or any other data that grants access to an account to third parties for the sake of profit
- Display an unacceptable, toxic behavior or language on the in-game chat
If you believe your account has been blocked in error, don't hesitate to contact our Customer Support and plead your case.