If you receive an Easy Anti-Cheat error when launching a game, try the following steps:
- Verify the game files through the game launcher.
- Ensure your operating system and drivers are up to date.
- Uninstall unauthorized modifications.
- Check the Epic Online Services status for potential errors.
"EAC Initialization Failed"
- Restart your computer and try launching the game again.
- Run the game as an administrator.
- Ensure that the Easy Anti-Cheat service is installed and running.
"Untrusted System File"
- Verify the integrity of your game files.
- Reinstall the Easy Anti-Cheat service by running the EasyAntiCheat_EOS_Setup.exe file located in the game’s installation folder.
- Check for and remove any corrupted or modified system files.
"EAC Authentication Timed Out"
- Check your internet connection and ensure it is stable.
- Disable any VPN or proxy services.
- Restart your router or modem.
What steps should I take if none of the above solutions work?
If none of the above solutions work, please contact our support team with the following information:
- A description of the error message you are receiving.
- The steps you have already tried to resolve the issue.
- Any relevant screenshots or error logs.